MAS honoured with Skytrax five-star rating

National carrier Malaysia Airlines has been given a five-star rating by an international aviation-ranking organisation, one of four accorded this honour by Skytrax.

The Skytrax World Airlines Star Ranking programme covering 375 airlines from across the globe emphasises front-line product and service, particularly in international flight operations.

Other core areas include airport service, onboard product amenities and cabin seating comfort, onboard catering and cabin staff service.

In a statement, Skytrax marketing director Peter Miller said MAS’ marketing tagline of “Going beyond expectations” was well portrayed by its front line staff and was the defining element of the elevation to its status as a five-star airline.

“MAS cabin staff service is renowned as one of the world’s best – it has the required hallmarks of efficiency.

“But what sets it apart is a distinctive charm and character of service that is so reflective of the Malaysian culture.

“We are pleased to welcome MAS into this exclusive group that represents the very best of air travel today,” Miller said.

The other three airlines given five-star rating are Cathay Pacific Airways, Qatar Airways and Singapore Airlines.

Source: thestar.com.my